How should companies review AI vendors for SOC 2 or ISO evidence?
Nico Braun
Procurement and security teams
I am trying to get a realistic read on how should companies review AI vendors for SOC 2 or ISO evidence.
Share documents, control gaps, and practical review questions.
What has actually worked (or failed) for your team? Specific examples, pricing traps, or vendor claims that did not hold up are especially useful.
Felix Kron
RevOps practitioner
If you are non-technical, demand a sandbox with sample data and a 30-minute setup path. Anything that needs a solutions engineer for the first win will stall on a small team.
Hana Ishikawa
Research analyst
Source quality beat model size for us. Clean knowledge + tool scopes fixed more hallucinations than switching models.
Omar Farouk
Buyer consultant
Start with one bounded workflow that has a clear success metric. We tried to automate three use cases at once and none of them got good enough to ship.
Luna Berg
RevOps practitioner
The vendor demo is not the product. Ask to see the same workflow run on your data, not their sample data. That is where connector gaps and permission issues show up.
Dev Patel
Operations lead
Measure rework, not just throughput. An agent that resolves 80% of cases but creates 30% more manual cleanup is not saving time.
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