What is the minimum viable governance stack for a company deploying its first agent?
Dev Patel
Security and compliance leads
I am trying to get a realistic read on what is the minimum viable governance stack for a company deploying its first agent.
Define logs, owners, escalation rules, and change-review habits.
What has actually worked (or failed) for your team? Specific examples, pricing traps, or vendor claims that did not hold up are especially useful.
Nico Braun
Engineering manager
We compared two vendors on the same 20 tickets. Accuracy was fine; escalation quality was not. Score human handoff and confidence thresholds harder than model branding.
Suki Tan
Research analyst
Document what 'done' means for the workflow. We shipped an agent that 'worked' but still required a human to close the loop every time — zero net time saved.
Reid Callahan
Customer success lead
If you are non-technical, demand a sandbox with sample data and a 30-minute setup path. Anything that needs a solutions engineer for the first win will stall on a small team.
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