Interactive buyer tool · 5 minutes
Score the evidence—not the sales pitch. Get a weighted fit score, a clear recommendation, and the gaps your team should verify next.
Verify gaps before shortlisting
Evidence-based assessment
Use “Strong” only when the vendor has shown proof in a live product, contract, or official documentation.
Can the agent complete the priority workflow, including exceptions and handoff?
Can it take approved actions across systems—not only answer or draft?
Do the required data sources and systems connect at the depth you need?
Can your team define approvals, access, audit trails, and escalation rules?
Can you measure resolution quality, failures, cost, and business outcomes?
Does total cost remain sensible after usage, services, and change management?
After the score
Give every shortlisted vendor the same evidence requests.
Include an edge case, a failed action, and a human handoff.
Agree on quality, cost, and control thresholds before testing.
